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Service Excellence

Service Excellence


The BBL Team have always been instrumental in the success of the business; they provide Service Excellence to our customers and their battery knowledge is unmatched. 

Some members of the BBL team have been serving our customers for more than 40 years! As well as being friendly and welcoming, all our team members are all highly experienced battery people. From difficult to diagnose battery issues to rare battery types and unusual applications, our team are well versed in all things battery and power related and are able to offer a solution to any power issue across all applications.

We often receive emails from customers thanking our team for assisting them with their battery needs, here are a few. 

“Thanks again for your recent help – the start/stop function on our Fiat 500 works perfectly after fitting the battery that you recommended!”

 “My first visit to the Plymouth branch, I found the staff friendly and knowledgeable. I purchased a Yuasa battery with a 5-year guarantee to replace my defective Bosch battery. Fitted and my classic car is now back on the road! Very happy with the service and would recommend to family and friends”

“Visited the Truro branch of BBL earlier in the week for a replacement marine battery on the recommendation of Falmouth Boat Co. Service was first class, immediately welcomed by the friendly, professional and knowledgeable staff who instantly identified the required battery and knew the stock levels off hand. The battery was duly supplied from stock along with advice on battery care to best preserve the life. Thoroughly impressed with the service from BBL which set the standard to which all companies should aspire. Cannot recommend highly enough.”

“Went to the Exeter branch to see if my battery was any good and needed a new one; nothing was too much trouble for the young man that served me. HE changed it right away with no problem and was a very pleasant person to deal with. The service was EXCELLENT, thank you.” 

Thank you to all our customers who take the time to send us an email – the BBL team appreciate your feedback and look forward to helping you and providing you their famous Service Excellence next time you need a battery!

If you need assistance with a battery related problem, please get in touch with our friendly team!

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